Skip to main content

Conversion Module

Introduction

Create custom KPIs and track the conversion rate of your agent in the LoyJoy analytics and in the weekly analytics report via email. The process module triggers the event "conversion" that is emitted via LoyJoy JavaScript API.

How to use the conversion module

1. Add the module

Start by adding your conversion module to your agent and create a name for your conversion.

conversion add

2. Track your conversion

Whenever a users are passing the conversion module, your conversion increments. You can find your conversion in your agent analytics and in your tenant-wide analytics.