Name Module
Introduction
Ask your customer for their name.
Typical Use Cases
Personalize the conversation by addressing the customer by their name, or use the name in follow-up modules that need a personal greeting.
How to Use the Module
Storage
To store this information in association with your customer, you must have a Sign In module somewhere before the Name module. If you are not using the Sign In module, you can still use this information in the conversation by using the variables $\{firstname} and $\{lastname}.
Ask Again for Value
If this option is enabled, the customer is asked again about their first and last name, even if they have already answered the question.
Database
Your customer database has to be activated by LoyJoy to use all the Sign In functions.