Build AI Agents with LoyJoy

LoyJoy is the platform for AI Agents that resolve customer requests end-to-end via chat and phone, instead of just answering or forwarding them. This documentation shows how to build, run, and scale AI Agents on top of BPMN process modules, knowledge databases, and integrations.

Getting Started

• Sign in and tenant setup
• Two-factor authentication
• Roles and invitations
• Tenant settings

AI Agents in Practice

• AI Agent Module for tool calling, knowledge, web search, and MCP
• Knowledge and RAG covering sources, catalogs, and reranking
• Telephony Integration for WebSocket, SIP, and carrier setup
• Live Chat / Live Agents (human agents) for hand-over between an AI Agent and a human

Book a Web Session

Specific questions or a concrete project? Contact sales@loyjoy.com.