Build AI Agents with LoyJoy
LoyJoy is the platform for AI Agents that resolve customer requests end-to-end via chat and phone, instead of just answering or forwarding them. This documentation shows how to build, run, and scale AI Agents on top of BPMN process modules, knowledge databases, and integrations.
Getting Started
- Sign in and tenant setup
- Two-factor authentication
- Roles and invitations
- Tenant settings
AI Agents in Practice
- AI Agent Module for tool calling, knowledge, web search, and MCP
- Knowledge and RAG covering sources, catalogs, and reranking
- Telephony Integration for WebSocket, SIP, and carrier setup
- Live Chat / Live Agents (human agents) for hand-over between an AI Agent and a human
Ask the Docs Agent
The docs agent knows this complete documentation and answers your questions directly in the Manager, next to your current work. Open it in one of these ways:
- Click AI help in the header.
- Type your question into the input field in the sidebar.
- Press
Ctrl+/(Windows, Linux) or⌘+/(macOS). - On the welcome page, enter a question under Ask the docs agent or pick one of the example questions.
Book a Web Session
Specific questions or a concrete project? Contact sales@loyjoy.com.