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Jump to Home View Module

Introduction​

If a Home View is configured, the Jump to Home View module jumps into it. The jump is executed directly when the process is opened.

Typical Use Cases​

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Use the module when customers should land on a Home View to pick a topic or an agent from an overview, for example in a kiosk or campaign setup.

How to Use the Module​

  1. Add the Jump to Home View module to your process.
  2. Select the Home View from the drop-down inside the module.
  3. The jump runs as soon as the process is opened. If customers should make a choice first, place a Decision Jump or a continuation question before the module.