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Message Start Event

Start

The message start event is a type of start event that is triggered by the receipt of a message. It indicates that the process will begin when a user message entered in the footer is received. The message start event is typically followed by an AI Agent module that processes the user's message and generates a response.

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Having a message start event in your process ensures that the chat footer (input area) is activated and visible to users, allowing them to type and send messages.

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The message start event should be preceded by an end event so the rest of the process flow does not 'leak' into the message handling following the message start event.