Variables

The Variables tab shows the data that your agents collect. It is the place to inspect, export, and delete stored variables.

Export Variables

Select an agent and download all variables of this agent. The CSV file contains all variables that are automatically set by the system, such as firstname. For variables that you set yourself (for example in a Questionnaire or via the Variable module), you have to configure them so that they are saved in the database. By default, these variables are only stored in a cookie.

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Files saved in variables cannot be included in the CSV export. Such variables are included as a URL. You can use this URL to request the contents of the uploaded files via the LoyJoy REST API.

Variables Table

In the Variables table you can view the last 100 variables that were set. Only variables that are set by the system or that have been configured to be saved in the database appear here.

For each entry you can see the value of the variable, the agent in which it was saved, the corresponding process instance, the scope, and when the variable was created.

With the Delete all entries button you can delete all variables. They are automatically deleted after 60 days.

Saving Variables

To save your own variables in the database, use the Variable module and enable the corresponding storage option. See Variables in the process modules for details.